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Fastmail – Email Service Review

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Today, I take a look at this series’ first email service, Fastmail, available from http://fastmail.com

“FastMail is an email service offering paid email accounts for individuals and organizations which is available in 36 languages. The company is FastMail Pty Ltd of Melbourne, Victoria, Australia.[2] In 2010 the company was acquired by Opera Software. On September 26, 2013, FastMail announced that it had split from Opera and became a privately held independent company. Its servers are located in New York City and Amsterdam, the previous backup location in Iceland is being replaced by the server location in Amsterdam.” From Wikipedia.org

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by Chris Were: Linux • tech • open source

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37 thoughts on “Fastmail – Email Service Review

  • Just a tip – nobody wants to spend 5 or 10 minutes staring at the same unchanging screen whilst you talk. Might have been better served doing a podcast about it instead. I'm sorry but I'll have to go to another review.

  • Great review

    1 question: can I send emails from the aliases or just read from for custom domains?

    Are there other email providers that offer this feature?

  • Do you still use this. I was watching Leo Laporte talking about this so looked into others that were using this. I came across your video which is many years old so not sure if you are still using this. I do not mind paying for emails now as I hate having ads and being tracked by google and shown ads on places I might visit.

  • I've been with FastMail for about ten years and think they're really good. I try to tell people how good they are but when they realise that they have to pay they aren't interested as they can get a Gmail or Outlook account for nothing.

    I'm perfectly happy to pay for my FastMail account as I know I'm not getting my details used for marketing etc and I know that if I need any technical assistance the people at FastMail will help me.

    I particularly like the way you can create "rules" to apply to certain emails – I use these in conjunction with an Android app called Pushover to get instant notifications on my phone or tablet about an incoming email from a particular sender or with a particular subject etc.

    I also like the way you can easily create new email addresses that receive emails in the same inbox or the messages can be filed into their own folders if you want. The security is good too with "app passwords" where each mail client that you use to access your FastMail account can have an individual password for added security.

    I'd recommend setting up your FastMail account with an obscure username like sfhihw238@fastmail.co.uk and then, once you've got the account, setting up the email addresses you'll actually use. That way your account name is never used/seen online as an email address, thus making it less likely that your account could ever be hacked.

  • I am a long time gmail user, i have been using it since very early in the beta in 2004/5. It was good at first but google have left the whole " dont be evil" thing behind and are creepy at best and criminal at worst. Not to mention the UI got worse and worse and worse over time.

    Switched to fastmail yesterday and i could not be more happy. They have a web interface that is designed to handle email and nothing else and is not ugly and slow like gmail. The app on android is very very fast. The speed, the user interface and not being bent over a barrel for my personal data is worth the $50 for the package i have.

  • Wow great review very helpfull thank you so much. and on top of it your English is so crisp that I even use it to pronounce certain words and learn as a bonus!;-)

  • I've been using Fastmail for a couple of years and I love it. I use aliases for both personal and my web business domains. The few times I've contacted Support, they were very responsive. I use the mobile app on my phone a lot too. I also use their other services that are a part of the package (e.g. Calendars, Notes, Files – like Dropbox/Google Drive -, Contacts, etc.) and having all of this sync together in a clean, private, quality interface is great! I must use Google for certain things (e.g. Google business/maps, Analytics, tag manager, Search, etc. so I just really did not want to use Google for EVERYthing for all the reasons you mentioned (the person as a "product" dynamic, time on email factor to look at ads, privacy, lack of consumer protections, full control by one company, etc.). I don't believe in putting all my eggs in one basket. I tend to follow this principle in all areas of life and will for example choose web dev/design tools in a patchwork rather than one IDE/framework, for example. But I also just wanted to support a company who provides a great service that does just what I need. I feel the price is very reasonable. Definitely recommend it!

  • Can I resell their service to my customers? Do they run reseller options for agents to sign up and sell their service?

  • they reading your emails, they disable accounts, they thieves! do not trust them

  • Apart from the great service, fast interface, keyboard short cuts, no adds, open standards, independent company, and the ability to use your own domain, what do < $5 per month buy me? It is that Starbucks latte or a killer email service 😉

  • Hey Chris, good video and looking forward to more tests of email services by you. I am currently a FastMail and Gmail user (also have Web.de, gmx.de, yahoo and many more), but Fastmail and Gmail are my main accounts. You said you can't use another client for contacts and calendar the same way you can with email. That is not correct. They support the open standards CalDAV and CardDAV to sync calendar and contacts with 3rd party clients. In iOS and Mac this works out of the box and I use it with great pleasure. On Android it works with 3rd party syncing apps and I have used that in the past for contacts quite successfully. The web interface shortcuts are just so good and it needs to be pointed out how fast email management has become.

  • Thank you for posting. It's clear you've put thought into the subject. The visual portion of this video is pretty minimal however — I might as well have listened to a podcast. Having at least some sample e-mails, etc. would have helped somewhat. I'm also wondering how robust fastmail's rules/tagging, etc. are, and how easy they are to manage, something that's not covered here.

  • I've been using FastMail for about 3 years without any issues. I would like to see some more custom themes but this is a side issue. I have recently tried mailbox.org which is pretty good but I had some server connection issues and generally a bit slow.

  • This actually has a better interface than gmail. This feels much more modern than gmail

  • Good video, Chris. I'm looking for an alternative to Gmail for business privacy reasons. I'm looking forward to watching the follow-up videos in this series. Thanks a lot!

  • I have had a good experience using PawnMail for my own domain name. It is limited to 2GB but is free, and these days I am linking more to Google Drive than actually using large attachments. Works great with every mobile app I have tested as well.

  • FastMail is awesome. I've been using them since 2004. Where it really shines is using your own domain with their service. Everything is completely customizable.

  • might I suggest you take a look at runbox, which I have used the last 2-3 years. Also kolab is well regarded.

  • I've been using this service for about a month now. I have no complaints at all.

  • Would second the proton mail and tutanota

  • I am sorry. But I have been using fastmail for over a year and I synchronize email, contacts and calendar via caldav and carddav without any issues and not on the fastmail app that in my opinion leaves a lil to be desired… it's not bad but could be better. I love the services and i renewed it for 2 more years. The aliases option is awesome. Bottom line is yes you can sync everything via imap you couldn't in the basic tear on the previous plan.

  • Interested in your take on Zoho mail, which is business-centric, but claims privacy and is also free.

  • the webinterface looks like that of protonmail. is that a fork?

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