TECHNICAL SOLUTIONS

How to Change a Printer from Offline to Online

How to turn offline printer online in Windows 7, Windows 8/8.1 and Windows 10.

There are many reasons why a printer can go offline; they range from connectivity issues to a powered-down printer. Most of the time, you can bring the printer back online with a few clicks in Windows, but if not, there are additional troubleshooting steps you can take.

1. Reboot your printer by shutting it off and turning it back on again. Give the unit a minute or two to finish booting.

2. Verify that the printer is plugged in to your computer (for local printers) or that it has network connectivity. If the printer is a networked unit, double-check the link light on the back of the printer to make sure it’s flashing green.

3. Log on to your computer using an account that has “Manage Printers” rights to the printer. In most cases, a local administrator account is sufficient.

This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).

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47 thoughts on “How to Change a Printer from Offline to Online

  • unfortunately, in the configure port section, I'm not able to click and get an error message that the function is not supported. Was hoping I could follow these steps but can't! 🙁

  • Thanks for the video tho, didn't work for me but technology…😮‍💨this is the worse printer I ever had, it disconnects all the time every now and then from wifi, same with the online/offline status, it change every in the hell time the printer wants very random thing. Many times I got to do all the wifi setup configuration over and over again, this printer sucks, and costumer services support is a joke. Now is been offline for days and I can't get it to work again just staying in offline mode. Fuck this printer. A lot of waste of time. Even with the damn cable connected from printer directly to laptop it says Printer Offline, are you kidding me. What tf is this piece of shit of technology.

  • It’s not allowing me to click configure port. Last time it did, so I know this works lol.

  • After 5years your video still helpful my printer worked lol as soon as i clicked properties lol awesome

  • I am always apprehensive about installing something new, but Hewlett-Packard made it easy. I am very impressed with the quality of printing. Easy Easy!

  • Thanks you very helpful info
    I fixed my printer from offline to online

  • I'm stuck at the configure port part, where it says "an error occurred during port configuration. This operation is not supported." How do I fix this?

  • What would we do without you. So simple and well explained. Thanks so much.

  • what if you get this "An error during port configuration. This port is not supported." thanks

  • You spoke a little too fast for this Senior Citizen to follow. Required several playbacks.

  • Watched more than 10 videos on YouTube, but this tutorial fixed my issue. Many thanks 🙏

  • Really helpful video. Question. How can a software product make such a simple matter so complicated? Surely there could have been a button saying "Put printer online"

  • Sorry but it did not work. Printer says Default, Offline It does not show how to go online. There is no button that changes its status.

  • An error occurred during port configuration
    This operation is not supported . This is the Messge showing ??

  • Before doing these steps, be sure the printer cable (from the computer to the printer) is connected. My housekeeper accidentally disconnected it, lmao

  • Hello Sir, can you please teach us how to fix like urctcbase.dll, ntdl.dll, crnprnt.dll,cdrfnt.dll all this error, and what's to any software get while giving print command.

  • At work and thos helped me alot thank you 🤦🏾‍♀️ thought I broke the printer lol

  • i tried it, it says "An error occurred during port configuration. This operation is not supported."

  • dont ever buy the Canon pixma 8300. I just broke mine after buying for 90$ and spending 60$ on ink….i tried clicking "Configure port" and i keep geting error message error configuration occured this operation is not supported.

  • Thankew so much bro.. it worked ❤️❤️🙌🏻🙌🏻

  • What a luck I had to find this video but most important, what a luck for me that you did this video. Thank you 100 times.

  • Thank you so much for the video it worked 🙌 !!! You saved me

  • My Canon TR4520 does not allow 'Configure Port', says, 'The operation is not supported'

  • I went to printer properties – ports – tried clicking on "configure Port" and a pop-up box showed up saying,
    "an error occurred during port configuration. This operation is not supported. " 😑😮‍💨🙃🙃 and it wouldn't let me go further.

    About to have a bonfire with my computer and printer lol

  • When clicking on the configure port, it gives me " an error occurred during port configuration, this operation is not supported" what can I do

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