TECHNICAL SOLUTIONS

How To Fix Run Diagnostic Scan For HP Laptop – Whats Wrong With My HP? Perform Self Test for HP

One of the great things about HP computers; They come with pre-installed Self Diagnostic Testing Software !! Ill show you how to run that scan to see if some of your Hardware is faulty and may be the cause of your issue. If you need to replace your RAM, refer to this video; https://youtu.be/NtCzunl0AQA. If you need to replace your HDD, refer to this video; https://youtu.be/tNp5Kbo9uHg. Remember, after installing a new hard drive, you will need to install Windows 10 onto it as seen here; https://youtu.be/p_N_xV7j_Xo. You can create your own install media for free as seen here; https://youtu.be/g_UhiHScaSI. If you cannot create your own, you will have to purchase it. You can see an example of the correct item in my Amazon Store in the ‘Repair Tools’ list here; https://www.amazon.com/shop/pcmonkey

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FAQ’s:
Q: What’s the key you hit at the start of the video?
A: The key being hit at 1:05 is F2

Q: The diagnostic scan says that my Hard Drive is not installed.
A: That means the hard drive is either bad or loose. I would first try ‘reseating’ the Hard Drive as seen here: https://youtu.be/lKb2pPQrkRk. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You would also then need to install an operating system onto the new one as shown here;
How To Install Windows 10 onto HP computer: https://youtu.be/p_N_xV7j_Xo
How To Install Windows 11 onto HP computer: https://youtu.be/90zcX2iUuVI

Q: My HDD or Storage test failed or warning. What do I do?
A: That means your Hard Drive is bad and needs to be replaced. Replace it as seen here; https://youtu.be/tNp5Kbo9uHg. If you need help with your specific mode, tell me your model number and Ill try to help you out 🙂 After installing a new drive, you need to install an operating system to it as seen here;
How To Install Windows 10 onto HP computer: https://youtu.be/p_N_xV7j_Xo
How To Install Windows 11 onto HP computer: https://youtu.be/90zcX2iUuVI

Q: Changing the settings in BIOS didnt help and my HDD passed the scan…
A: If changing settings in BIOS didnt help, and everything passes the scan, try to reinstall Windows as seen here;
How To Install Windows 10 onto HP computer: https://youtu.be/p_N_xV7j_Xo
How To Install Windows 11 onto HP computer: https://youtu.be/90zcX2iUuVI

source

how to repair windows 10

35 thoughts on “How To Fix Run Diagnostic Scan For HP Laptop – Whats Wrong With My HP? Perform Self Test for HP

  • Please what do I do. My computer is always showing this hard drive check interface the moment I turn on the pc. I just want to turn it on swiftly without going through the exit process all the time

  • I want to reinstall Windows 7, I downloaded Windows 7 to a flash drive, I wanted to reinstall and this error appears when I enter the bios, I'm from another country, so I don't understand what you're saying in the video, how can I solve the error and reinstall Windows 7?

  • When I turn it on it goes straight to the hardware diagnostics and it’s not turning on even though all the tests are passed
    Can you tell me why

  • Pls help…my smart check and long dsst failed..what to do sir

  • You are a superstar. You have no idea how you put smile on people's faces. I pray good luck for you in everything that you do. Many thanks.

  • man pls help me.
    my laptop says that there is no hard drive installed while it worked prefectly fine😢

  • It always tells me that my secondary hard drive is broken and yes i get it but i dont want to run a check since i know its broken. How can i just skip ahead? I can currently not switch out the hard drive and its really annoying.

  • I tried it and it said no harddrive found????

  • My Computer, I left it on for a while, and I cane back upstairs and it was on the UEFI menu, I tried pressing exit, and it said no harddrive.

    Can someone help me with this?

  • Your throw away comments about needing a new hard drive doesn't help with recovering my data from the old one, do you have a video regarding that?

  • MINE SAYS NOT AVAILABLE for Smart Check and Short DST. 😭😭😭 I'm crying.

  • Hello Mine is saying…
    SMART check: NOT INSTALLED
    Long DTS : NOT INSTALLED
    😢

  • Hi , my hp pavilion laptop keep on loading with hp logo saying (preparing for automatic repair) with looping circle movement with nonstop after reset it , but with keep files option , what should I do please
    Thank you

  • I got a hp probook 5330m laptop from someone and when i turn it on the only thing I see is the system diagnostic which has 5 options and what ever I do stays the same so what can I do yo make my laptop work properly

  • I tried the quick check and the extensive check and both lead me to an end where it says
    SMART CHECK : NOT INSTALLED
    SHORT DST : NOT INSTALLED
    And then it says
    And the inky option I have is to go to the main menu and the same lope again it doesn't startup

  • Please help me when i did the scan it just said hard drive not found

  • How many iterations does it take to do a Run-In Test? Currently at 67 passed 18 hrs 59 min COMPUTER: Laptop Compaq Presario CQ56. Old Windows 7 Home Premium and I don't have the installation disk as the laptop was given to me by my sister. I have a desktop that I just got the system back up and ran updates to it and replaced the PCI Network card and it is running fine. My goal with the laptop is to clean/reformat if I can't get it up and running; and maybe try to CLONE it from the desktop. ??? Also, I can't currently use the arrow key, but can only use F1, F2, F8 which doesn't help as the BIOS is F10….CRAZY! And it goes into start with repair and ends up with ERROR 0xc000000f ANY SUGGESTIONS??? Thanks in advance

  • Please, my hp 450 probook keeps restarting when the battery is placed in but it doesn't boot, it just restart all over again. What should I do? The finger print area gets very hot too

  • For some reason everytime I run the quick check and extensive check it shows me
    Smart check : passed
    Short DST : WARNING
    But it shows no failure Id.
    Any help? (I own an Hp omen tower)

  • What button did you use to scroll down

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