Microsoft Whiteboard crashes or freezes in Windows 10

The Whiteboard app sometimes crashes for no known reason. This is especially seen when using drawing options in applications like Microsoft OneNote. Many users report, when they open Whiteboard and try to write something, it fails to register any pen input and shuts down after not more than 5-10 seconds. Let’s try and fix this Whiteboard app crash issue in Windows 10.

Microsoft Whiteboard crashes

You could end up waiting several minutes, if not hours when Microsoft Whiteboard starts behaving oddly. You may also require restarting to get back or redraw anything that was lost. Imagine if this happens when you are in the middle of some important meeting and working on a presentation. Things can go awry!

1. Open the Registry Editor.
2. Navigate to the HKLM key
3. Switch to the right-side and double-click on the SuperWetEnabled string.
4. If the string is not available, you have to create a new one for that.
5. Change its value to 1.
6. Close the Registry Editor and Exit.
7. Restart your PC to allow the changes to take effect.

Please note that the method requires you to make changes to the Registry Editor. Serious consequences can occur if you make the changes to the Registry Editor incorrectly.

Press Win+R in combination to open the Run dialog box.

Type Regedit in the empty field of the box and hit Enter.

When the Registry Editor opens, navigate to the following path address –

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsDwm

On the right side, scroll down to the SuperWetEnabled string. If the string is not available, create a new one.

Double-click on the entry to edit it and change its value to 1.

When done, close the Registry Editor and exit.

Restart your PC to allow the changes to take effect.

Related read: Microsoft Whiteboard not working.

That’s all there is to it!