Steps to Fix LAN Connection Not Working (Official Dell Tech Support)
Watch these 9 steps to fix LAN connection not working if you are having trouble connecting to the Internet through a LAN connection (Ethernet cable). If none of these steps are successful, the problem may be with the router or PC.
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You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt
For additional guidance with your PC’s maintenance and troubleshooting visit http://dell.to/2te92S1
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