TECHNICAL SOLUTIONS

Tech Tips: How to unfreeze a computer.

Not sure what to do if your computer freezes? Agent Smith is in The Lab with Tech Tips to help you unfreeze a computer with Windows 10.

Want to skip ahead?
Close a frozen application: 00:55.
Restart Windows Explorer: 01:35.
Reboot without the Start menu: 02:12.
Last resort: a hard shutdown: 02:32.

To see more on how to speed up a slow computer, check out this video: https://bby.me/fdxwt.

If you have more questions, ask us in the comments. We’ll get back you. Subscribe for more Tech Tips from Best Buy: https://bby.me/Subscribe.

If you’d like an Agent to look at your computer in person, click here to schedule an appointment: https://bby.me/jj98c.

Click here to chat with an Agent: https://bby.me/bx5e3. If you want, the Agent can tune up your computer remotely.

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