What I learned from my time in help desk roles
0:00 My background in help desk
0:53 Documenting
1:31 work under pressure
2:13 People skills
2:48 exposure to a range of skills and career development
4:34 A foot in the door
6:18 shout-outs!
6:38 What certification I’m currently studying for
Twitter thread https://twitter.com/madebygps/status/1339388329712889858
Linux cert I am studying for https://training.linuxfoundation.org/certification/linux-foundation-certified-sysadmin-lfcs/
AZ104 live stream https://www.youtube.com/watch?v=PAlSiTGxbKM
by GPS
linux foundation